Off-the-Shelf Content

Now, more than ever, managers and leaders need to use their emotional intelligence to lead in an empathetic and thoughtful way that still produces results. 

It can be difficult and downright scary to provide team members feedback when their performance is not where it needs to be. Learn a framework for providing and following up on performance feedback. 

When we think about development, we often think about classes or articles; however, the best way to learn something new is to do it! Learn about what stretch projects are, who they are right for, and how to strategically support your high-potential employees. 

One of the most important functions of a strong leader is providing meaningful coaching to their team. Learn what coaching really is and some basic steps to take to enhance leadership coaching.

It can be nerve-wracking, especially for new leaders, to provide tough feedback to their teams. The first step is to prepare for the conversation; without a plan in place  these conversations can go sideways quite quickly. Learn about where to focus time and energy before having the conversation to ensure you're prepared.

While the first step is to prepare for a tough conversation, actually having the conversation can require a leader to pivot and rely on a variety of skills. Learn how to keep the dialogue moving forward through tough or uncomfortable conversations.

Many companies like to promote from within the company when looking for trainers. While these new trainers have extensive subject-matter knowledge, they often don't have a lot of experience with training methodology, adult learning theory, or facilitation best practices. Choose one, two, or all three topics to get your new training teams ready to shine!

Putting people through a program is not the end goal of training. Determining the right objectives, and how to measure those objectives, will help the team when looking to share meaningful metrics with the business. It's not enough to run great training, you need to be able to show the value for the business.

Oftentimes training leadership knows where they want to get to, but aren't sure how to get there. Building a solid, yet flexible, road map is key to becoming the strong support function that the business needs.

Data can be incredibly useful to prove the theories and support the stories you want to tell for your team and the business. While data itself is great to have, the true value is using data to answer the questions you have or solve the problems you're facing. Learn about how to create a business hypothesis and collect data to solve business problems.

You've got a team that's plugging along; however, do they know whether or not they're meeting your expectations? It's critical to have well mapped out performance expectations before introducing any type of performance management processes. Learn how to determine what matters most to your team's/business's success and how to measure in a consistent and objective way.

It can be quite a daunting task to get teams on board with operational changes happening in the business. Team buy-in can be critical to the successful implementation of a new change. Learn the components of a solid change management plan and how to customize a change management plan for your needs.